All Cancellations made 24 hours prior to the Tour departure time NO charges will be applicable.
If Cancellation made within 24 hours to your Tour departure time 100% charges will be applicable.
If eligible for Refund your Amount will be returned back to your Account within 7 working days
Safari Ticket Policy – Once your tickets are issued system will not allow you to cancel any order
Children under 3 years will be considered as infant and entry will be free of cost.
Children between age 3 to 10 will be considered as child and charged child rate.
Children above age 10 will be considered as an adult and charged adult rate.
Pick up from your Hotel
Dune bashing in fully air-conditioned 4×4 Vehicle
Sunset photography opportunity
Shisha or hookah smoking facility
Tanura show by male artist
BBQ dinner with a variety of vegetarian and non-vegetarian dishes
Photographic opportunity by dressing up in Arabic dress
Sand boarding and quad biking (on request with an additional charge)
Washroom facilities are separate for men and women
Drop off at your Hotel
Pickup and Drop-off will be provided within cities Dubai/Sharjah/Ajman (Nearest pickup point will be shared In case of sharing Tour).
Pick up from other Cities will be provided on request with an additional cost.
Pregnant women, seniors, Guest with Backache are not recommended for this activity.
Timings will be subject to change in the month of Ramadan.
During the Month of Ramadan, No Live Entertainment & Alcohol Drinks will be served as per the Government Laws.
The pick-up & drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we does not hold the responsibility.
The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
Having good quality sunglasses, sunscreen and hat are advisable when in direct sunlight.
Private Transport can be organized on request for all tours.
Leaving of your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your own responsibility. Our drivers and tour guides will not be responsible for it.
No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
Children from 3 to 12 years must be accompanied by an adult in the water in any of the water activities
On religious occasions and National holidays the tour will not serve alcohol and there will be no live entertainment.
Please read carefully and understand the contents of the Tour Brochure / itinerary, the ‘Terms and Conditions’, Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
Photography of UAE residence especially ladies, military institutions, government buildings and installations is strictly prohibited.
Littering is a punishable offence and offenders may face penalties in the form of fines.
Smoking inside public areas is not allowed.
Some tours require your original passport or Emirates ID, we have mentioned this information in the important notes so please ensure that you read the important information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
We reserves the rights to charge 100% No show charges if guest is not turning up on time for the pick-up.
No refund for partially utilized services.
Due to any uncontrollable circumstances i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances) if the tour gets delayed or cancelled, we will provide alternate options if possible.
If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.
Airport Transfer can be arranged with an additional cost.
For tourists seeking a more luxurious adventure, Luxy Tours introduces the Desert Safari package. The package is an amalgamation of even more fun and more comfortable travel and stay in the desert, not to mention a whole lot more activities.